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PureCare One EPO

Need Care with Your Health Net PureCare One EPO?

Use This Key to Start and Go!

Your Health Net PureCare One EPO individual health insurance plan has you covered! Through your Health Net PureCare One EPO provider network, you have access to doctors, nurses, hospitals, pharmacies, urgent care centers, and more. 

And when you need care, you have options. For example, if you think you have the flu, you could see your primary care physician (PCP) or call the Nurse Advice Line or visit an urgent care center. Just refer to the chart below to find what you need. You can also print a copy of our Mini Care Key wallet card (PDF) so your Health Net options can always be close at hand.

Your Care Key

Health Net PureCare One EPO – Individual

Use the Health Net PureCare One EPO provider network for all covered services. There is no coverage for out-of-network services except for emergency care, urgent care and services approved by Health Net.

Use your primary care physician (PCP)

When you need routine and preventive care

for things like annual wellness exams, general medical care

Your PCP’s name and number are on your Health Net ID card

Use PureCare One EPO Network providers

When you need care from specialists and other providers; no PCP referral required

For things like matters of dermatology, obstetrics/gynecology, cardiology, orthopedics, psychology, etc.

Log in to your account to find providers in the Health Net PureCare One EPO individual plan provider network

Use Heal™

When you need primary, preventive and urgent care “house calls” from a doctor who comes to your home, office or hotel1

For things like general medical and preventive care when you need a doctor to come to you; available by appointment in select urban areas


Use Nurse Advice Line

When you need 24/7/365 advice by phone from a registered nurse1

For things like urgent health concerns and care for minor injuries and illnesses like fevers and the flu

(TTY: 711)

Use walk-in retail clinics, such as MinuteClinics (found in select CVS stores)

When you need in-person care for common illnesses and preventive care1

For things like same-day help with non-emergency services, wellness screenings, vaccinations, and more

Visit to search for locations near you

Use urgent care centers

When yiou need same-day treatment for non-emergency illnesses or injuries1

For things like minor sprains, earaches, colds, back pain, etc.

Go to Find a Doctor to search for locations near you

1Go immediately to the nearest emergency room or call 911 if you have an emergency.

Tip! Put the addresses for the closest urgent care center and ER in your phone or wallet so you always have them handy. To find in-network providers, just go to Find a Doctor. Then enter your ZIP code and plan type and follow the steps for Urgent Care and Hospital options in your area.