We know your time is valuable. In our continued commitment to do our part to support you as you serve your clients, we've provided answers to many of the common questions we receive daily on our FAQ page. If you still have questions, we are here for you.
Contact us and let us support you! Choose the method below that meets your needs best.
Broker Sales and Service Representatives are available Monday through Friday, from 9:00 a.m. to 12:00 p.m., and 1:00 p.m. to 3:00 p.m. Pacific time. (Closed for Christmas and New Year's Day.)
- For pre-enrollment questions and general broker inquiries, email Broker Sales & Service Team, or call 1-800-909-3447, option 1, or fax 1-800-361-5324
- For post-enrollment questions, including billing, claims and benefit inquires, email Account Services or call 1-800-547-2967